Shipping policy

Effective Date: December 4, 2024

At Shop.DimesCabaret.com, we aim to provide a seamless shopping experience and ensure your orders are delivered as efficiently as possible. This Shipping Policy outlines the process, timelines, and other important details about shipping your orders.

Order Processing

All products sold on our store are custom-made and fulfilled by our trusted dropshipping and fulfillment partner, Apliiq.

  • Order Production Time:
    Each product is made to order. The typical turnaround time for production is 5–7 business days.

  • Order Fulfillment:
    Once your order is produced, it is shipped directly from Apliiq’s warehouses to your provided shipping address.

Shipping Times and Costs

  • Shipping Timeframes:
    After production, shipping times vary based on your location and the selected shipping method:

    • Domestic Shipping (United States): Typically 3–5 business days.
    • International Shipping: Shipping times may vary by destination and can take up to 14 business days or more.

  • Shipping Costs:
    Shipping costs are calculated at checkout based on your order size, weight, and destination.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate at the time of checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses. If you notice an error, contact us immediately at admin@dimescabaret.com, and we’ll do our best to assist before the order ships.

Shipping Delays

While we strive to meet the stated timelines, certain factors outside our control (e.g., weather, carrier delays, or customs processing) may impact delivery times. We are not responsible for delays caused by carriers or other external circumstances.

International Orders

For orders outside the United States:

  • Customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are not included in the shipping cost and are the responsibility of the customer.
  • Shipping times may vary due to customs clearance procedures in your destination country.

Lost or Damaged Shipments

If your order is lost or arrives damaged:

  • Contact us at admin@dimescabaret.com with your order number and details.
  • We will work with Apliiq and the carrier to resolve the issue.

Cancellations and Changes

Because each product is custom-made, cancellations or changes to orders must be requested within 24 hours of placing the order. After this window, production may begin, and changes or cancellations may not be possible.

Contact Us

If you have any questions about our Shipping Policy or need assistance with an order, please reach out to us:

Thank you for shopping at Shop.DimesCabaret.com! We appreciate your support and look forward to delivering your order.